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I broke a pin that holds the band (I don't know the proper terms) that holds the wood to the barrel on my .357 Marlin model 94. I called them because another parts place wanted like $7 to ship the thing. She said okay and just mailed me one. No charge for any of it and it arrived in like two days.
 

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Actually you know what else? I forgot, when I first bought that levergun it kept jamming. I sent it back to them and they replaced a bunch of stuff and sent it right back no charge. It cycles GREAT now. Very, very fun gun to shoot.
 
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